Your Healthcare Nerve Centre

Monthly Archives: November 2010

>The World’s Top Five Medical Tourism Destinations!


Malaysia has once again been named as one of the top five Medical Tourism destinations for 2010 by Tourism Review and the Hotel & Resort Insider! The country received well over 410,000 medical tourists last year and that number is set to grow even further this year. With world class JCI and MSQH accredited hospitals, the country is cementing itself as the preferred choice for medical tourists. With all the leading hotel chains being represented in Malaysia, medical tourists are spoilt for choice! Malaysia is also listed by Lonely Planet as a tourism destination to visit for 2010 with sights and sounds to cater for all types tourists.

Malaysia Healthcare has been in forefront in promoting Malaysia as a healthcare destination and has served clients from well over 33 countries! It is supporting efforts by the Malaysian Government under the Government Transformation Programme (GTP) to increase the number of medical tourists and to make Malaysia the number one hub for medical tourists!!

(Picture Above: Medical Staff at the JCI and MSQH accredited National Heart Institute (IJN))

See article below!

>Malaysia Healthcare at the 2nd Annual Electronic Health Records Conference in Singapore from 22 – 25 November!


Malaysia Healthcare CEO, Mr. Suresh Ponnudurai spoke at the 2nd Annual Electronic Health Records conference in Singapore today. This is the second time that Malaysia Healthcare has been part of this event. This event brings together representatives from the government, public and private hospitals, healthcare technology providers and consultants to discuss the implementation of leading edge technology and to identify new partnerships and opportunities in Asia. With the global move towards EHRs as an effective tool to improve access to patient information, reducing costs and administrative loads, improving patient safety and healthcare delivery, governments in Asia are pushing for national initiatives towards implementation of EHR’s.

Mr. Ponnudurai spoke on an important and emerging topic; Mobile and Portable Healthcare Deliveries and its Impact on Electronic Health Records and Patient Privacy’

His topic covered the following:

• Evaluating patient care deliveries, such as portable Personal Health Records (PHRs),
handheld devices and mobile workstations , and how these aid the physician and
improve the patient experience
• The use of mobile synchronous (voice) and asynchronous (SMS) telemedicine diagnostic
and decision support to remote clinicians
• Overcoming the challenges that face various online PHR systems
• Discussing the portability and continuity of care issues that face current PHR systems
• Privacy Issues

Malaysia Healthcare patients use a PHR called the iPHER (Individual Personal Health Electronic Record) to carry all their personal health information.

(Picture Above: Suresh Ponnudurai, CEO of Malaysia Healthcare at the conference)

>Healthcare sector and Medical Tourism to be a key growth engines!


The healthcare sector is set to be transformed from a social service and consumer of wealth to a private sector-driven engine for economic growth under the Economic Transformation Programme (ETP). Three healthcare sub-sectors have been identified to be key drivers of this growth: pharmaceutical, health services – including healthcare travel, specialist care centres and care of seniors – and medical technology products.

Malaysia Healthcare will be supporting the government’s initiatives in the Healthcare Travel / Medical Tourism sector as we continue to market and promote Malaysia as a leading healthcare destination. The Executive Summary of the Economic Transformation Programme together with the full article can be found below. 

>Malaysia Healthcare at the opening of the new Park Royal Serviced Suites in Kuala Lumpur!!

Malaysia Healthcare was recently at the opening of the new Park Royal Serviced Suites located on Jalan Nagasari, off Jalan Raja Chulan in Kuala Lumpur. Our patients and clients have been using the Park Royal and their sister hotel the Pan Pacific for a number of years now together with the other leading hotel chains.

Park Royal Serviced Suites Kuala Lumpur offers a choice of 287 well-appointed studio, one and two-bedroom apartments. All the serviced suites are fully equipped with all that you may need, and are designed specifically with the extended-stay traveller in mind and also medical tourists who have special requirements. Malaysia offers a wide range of hotels with all the leading chains being represented in the country. A medical tourist will be spoilt for choice here in Malaysia!

Further details on the hotel can be found on Malaysia Healthcare’s hotel booking engine;

or by contacting Teekay Goh, Director of Sales, Park Royal Serviced Suites Kuala Lumpur on + 60 3 20841000 or by clicking the link below;

(Picture above: (L-R) Varian Saw, Director of Sales, Park Royal Hotel Kuala Lumpur, Vijayan Samuel, Chief Operating Officer, Malaysia Healthcare and Anthony Lim, Area Director of Sales, Singapore, Pan Pacific Hotels Group)

>iPHER card now being used at The Medical City, Philippines!

World of Wellness Online2U Sdn. Bhd. (WOW), a joint venture company between Malaysia Healthcare and Patient Practitioners LLC based out of the U.S. concluded a sale of it’s iPHER cards to The Medical City (TMC), Philippines in October. WOW, a MSC status company headquarted in Malaysia was represented by it’s CEO, Mr. Suresh Ponnudurai. Please see the full press release below.

TMC Pioneers Electronic Storage Card for Personal Health Records

Pasig City, Philippines , 26 October 2010: Applying information technology to its brand of personalized and customized health care, The Medical City (TMC) launches the e-Partner Card, the Philippines’ first individual electronic storage card for patients’ personal health records. Similar to a flash drive, the card can be plugged into any computer’s USB port for the sharing and uploading of in-patient and out-patient medical histories, MRI images, CT Scans, Echocardiograms, digital X-rays, prescriptions, and other documents pertinent to a patient’s health, all without Internet connectivity. The e-Partner Card is TMC’s exclusive version of the Individual Personal Health Electronic Record (iPHER™) device introduced by global medical service provider World of Wellness (WOW), headquartered in Malaysia.

Upon every visit to TMC, patients with e-Partner Cards need only submit their cards to the service unit’s staff to have their latest records uploaded. The card also keeps track of rewards points earned by patients each time they utilize the services of TMC’s main hospital or any one of its satellite clinics. The card is also especially useful for frequent travelers, as it can be used anywhere in the world, able to translate records into a variety of languages, and offer secure data back-up.

“With the e-Partner Card, every TMC patient can now be an even more engaged partner in the attainment of his health goals,” says Margaret A. Bengzon, Group Head of TMC’s Strategic Services Group. “This ability to actively manage his health information enables the patient to communicate and collaborate more actively with his physician, towards more efficient, effective and customized care.”


About The Medical City

The Medical City (TMC) is a tertiary health care organization with over forty years’ experience in hospital operation and administration towards the establishment of its world-class health care complex, serving some 40,000 in-patients and 400,000 out-patients annually. TMC has a medical staff of 1,100 physicians who are established experts in their various fields of specialization. This core of professionals is complemented by a 2,200-strong human resource complement, engaged in allied medical, administrative and support services.

At the heart of TMC’s service philosophy are new paradigms of hospital care addressing the entire continuum of health needs, and the patient as an equal, informed and empowered partner in the pursuit and preservation of health. TMC is accredited by the Joint Commission International (JCI), the world’s most prestigious accrediting body for international health care organizations, and is a 2010 Reader’s Digest Asia Trusted Brands Awardee.

For media inquiries, contact:

Nestmarie G. Ramos

H/P: 0908.893.4386

>Hospital Efficiency 2010, 2 – 3 November 2010, Hotel Istana, Kuala Lumpur, Malaysia!


Malaysia Healthcare will be participating at the upcoming Hospital Efficiency Asia 2010 from 2 – 3 November in Kuala Lumpur. The summit will bring together senior level experts from hospitals in Asia to share on what actions they have taken to improve patient flow, safety and work flow processes, and the results they have achieved. There will be case studies and interactive panel discussions on the equipment, technology and work flow re-engineering that has been carried out to maximise efficiency.

As a Media Partner to the summit, we are looking forward to hearing and discussing key healthcare efficiency trends for the new decade. Further details on the event can be found on

We look forward to seeing you all there!

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